Tolero asked us to tell her what we think, and we ALL know how I never skip on an opportunity to share my opinion.
I planned to post this as a comment to her blog, but the reply has gotten way too long for the comment section. Plus, it makes it easier to follow the conversation if it happens on my blog rather than one someone else’s comment section.
1. Should the index allow you to sort the guides by more than just topic, such as sorting by what kind of guide it is (video guides, image guides, etc) or even who contributed to it?
I could see video guides being an useful category, because it’s a quite unique medium, but I don’t see what other “type” category would be useful to users. Other than the tow you’ve mentioned in your question (video guides and image guides), do you have any others in mind?
It would give me a better idea of what you have in mind.
2. Is it important to see what awards a guide may have earned that landed it in the index in the first place?
At the moment, no. If you were to start awarding prizes for guides more often and that those prizes had more meaning than merely stating that they are a good guide, it would be useful. However, currently, it would only be added clutter with no real functionality.
In other words, unless the award gives meaningful information to the user about the guide, I don’t think it makes sense to show what award it has gotten.
3. Is it more important to group guides by topic than to format them in a single sortable list?
Yes. Very important. I think the ability to choose to sort guides either by alphabetical order or by category would be worthwhile, but I think that listing them by category is really important. It greatly helps the user to look what he’s looking for (assuming the categories lines are well cut - don’t hesitate to put a guide in several categories!).
Alphabetical order might be good for general browsing, though.
4. Is it more important to sort the guides by when a user might need them in their character career than to sort them alphabetically by topic? (Example: showing ‘newbie guides’ at the top rather than ‘classes’ if it were by alphabetical).
I think a ‘newbie guides’ section is crucial to any guide index. We have one on the wiki for a reason! Simply put, a new user will be itnerested by completely different things than a veteran will. DDO is a game with a character generation with a LOT of depth so there is just no way a new player to get anything wrote with a veteran audience in mind.
With that said, I don’t think it’s a good idea to list guides by when a player will need them - with the exception of newbie guides. Usually a player will know what he is looking for, unless he is really new, so categories will be enough. It’d be just another function that would not have much usefulness. Better leave it out and focus your time on more important functions/tasks.
5. Do topically-themed images help you to more quickly navigate to the subject matter you’re looking for as opposed to strictly text, or are they immaterial to your search for knowledge? (Example: Perhaps there is a header that says “reincarnation guides” vs a header that says “reincarnation guides” with an image of Kruz)
No images. Please. No. Images make guides pretty, so they have a place there, but when I’m trying to find the right article I want at little clutter between me and the information I want.
6. Do you find it better to see wall-o-guides or categories that you drill down into deeper yourself?
I think it’s good that, by default, all the guides are shown as a by wall. It’s more useful to both new users and users who will use Ctrl+F to find what they want. However, allow us to collpase what we’re not interested in using. It’ll reduce the amount of scrolling necessary at time and our scrolling finger will thank you for it. (Or, even better, add a table of contents! We’ll love you even more.)
Talking about walls of text and Ctrl+F, try to add a short summary for each guide on the list. Keep it VERY short - you should be able to fit it in a tweet or close to - and use keywords to help anyone who might use Ctrl+F to quickly search through the page (ie use common expressions and synonyms).








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